Cancellation by you

Under the Distance Selling Regulations, if you buy online, consumer rights entitle you to a full refund if you request one in writing within 7 working days of receipt of the goods.
Your right to cancel can be exercised in writing by contacting us at Select Japan, St George's House, 14-17 Wells Street, London W1T 3PD or emailing us at

Cancellation by us

We reserve the right to cancel the contract between you and us if we have insufficient stock to deliver the goods you have ordered; we do not deliver to your area; or one or more items was listed at an incorrect price due to human error. If we do cancel your contract we will notify you and re-credit to your account any sum deducted from your credit card as soon as possible. We will not be obliged to offer any additional compensation for disappointment or inconvenience suffered.

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