Within the United Kingdom
By Royal Mail (1～3 days) - default method unless specified otherwise
Delivery will be made by Royal Mail's First Class or Parcel Force service.
We very carefully pack all items securely with padding, and packages are handled as 'fragile' by Royal Mail.
However, if any damages occur upon delivery, please do not hesitate to contact us. We may ask you to send us photographs of the damage by e-mail, and we will re-send items or refund as appropriate.
For orders received Monday to 2pm Thursday, we will ship the same day, so items should be with you in 1～3 days.
For orders received after 2pm Thursday and until 2pm Friday, items should be with you at the earliest on Saturday, otherwise the following Monday.
For orders received after 2pm Friday, the items should be with you early the following week.
Please expect some delay for orders received around bank holidays, Easter & the Christmas/New Year period.
Next Day Delivery by Courier
If you are in hurry to receive your items, we can arrange a next day delivery service by courier.
For orders received Monday to 2pm Thursday, we can guarantee next day delivery.
It is not possible, unfortunately, to deliver next day for orders received after 2pm Thursday to Sunday - these items will be sent by Royal Mail.
The cost for courier delivery depends on destination and weight. As an example, for any item we sell on our shopping site, the cost will be approximately £16 (unless the delivery address is the Scottish Highlands or any other remote island in the UK).
If you prefer our next day courier delivery service, please call or e-mail us and we will give you the exact cost.
It will take approximately one week longer than United Kingdom delivery.
Collect From Our Showroom
St George's House,
14-17 Wells Street, London W1T 3PD